Returns/Exchanges


Returns

We want you to be head over heels with every piece of clothing you purchase from Ella + Sage! If you are not satisfied with your order for any reason, please return within 14 days from the date you received it. To be eligible for a return, we please ask that item(s) be unworn, unwashed, and with tags still attached.

Please return your order to the following address:

Ella + Sage

1454 Allen Road

Webster, NY 14580

Refunds

If the above criteria is met, Ella + Sage will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

Exchanges

With the frequent change of inventory, unfortunately an exchange may not always be possible. Please contact us at shopellaandsage@gmail.com with further questions.

Please note: return & exchange shipping is the responsibility of the customer.

Ella + Sage is not responsible for lost or stolen items, but will do everything we can to rectify the situation! 

Thanks for shopping Ella + Sage!